Business Process Automation (BPA)

A business progresses on the performance of its people, processes and technology. With time, people and technology keep changing that’s why it becomes indispensable to maintain consistency across processes. To enable this process-driven approach, our BPA services simplify and redefine your workflow that in turn improves efficiency and productivity in business processes across your organization. We ensure that you not only get better business insights and smooth workflows but we also strive to enhance security and reliability while optimizing process-related costs.

VertexPlus helps you leverage technologies to redesign the way you work by streamlining your core business processes into simplified automated systems. We have a broad portfolio of BPA capabilities to support your digital transformation journey through automation and help you stand out in today’s market and future too.

Importance

In a rapidly developing business world, the ability to automate processes has become increasingly important for companies of all sizes. Business process automation (BPA) is the use of technology to automatize manual tasks in order to improve efficiency and productivity.

There are many benefits of implementing BPA within a business. It can help to speed up processes that would otherwise be carried out manually, freeing up time for employees to focus on other tasks. It can improve accuracy and consistency by reducing the scope for human error.

It can also provide valuable insights and data that can be used to drive decision-making. It can help to improve customer satisfaction by ensuring a streamlined and efficient service.

Our Expertise

Today, Business Process Automation is being implemented across all functions in different industry sectors however more encouraging outcome has been witnessed in the automation of fundamental processes like CRM, Marketing, HR, Procurement, etc. VertexPlus helps companies with tailor-made BPA solutions to enable them to accelerate and expand the scale of their business operations.

CRM

From resolving customer queries to contacting clients, sending welcome emails to new clients or guiding employees on internal processes, invoicing to sending notifications, we help you automate your customer relations while improving efficiency and reducing costs. We help you build a personalized virtual assistant that assists customers directly on the front-end and provides employees and agents with information and resources they need on the back-end without repetitive manual efforts.

Human Resources

Human Resources department has a lot of predefined processes that can be automated through customized workflows whether it is to track an employee on-boarding, or to track timesheets or leaves; we can help you reinvent your HR workflows. We also facilitate automation of dynamic processes like performance management and talent acquisition through the re-engineering of existing processes and designing more intuitive systems of engagement. Our BPA services will surely help you in streamlining your HR function and improving efficiency at all levels of your organization.

Procurement & Supply Chain

Process Automation in procurement can help you in several ways like streamlining sourcing, managing supplier relationships, and controlling spends. Our BPA experts counsel you on building a futuristic plan for your procurement needs by sharing information based perspectives for optimum procurement, and assisting you in handling third-party threats using best practices for Vendor Relationship Management. This helps in more informed decision-making, optimizing preferred vendors and exploring new sources for procurement with an aim to maximize ROI. Through our process automation solutions, we also help you to simplify and automate your supply chains, maintain better relations with your B2B networks, and ensure consistent & reliable supply chain transactions every time.

Marketing

From smart Chatbots enhancing customer engagement to streamlining marketing operations, our experts offer progressive BPA solutions that can help you automate both strategic as well as routine marketing operations like auto-allocation of leads to relevant sales personnel, classifying customers’ incoming mails, faster handling of claims & grievances, direct reporting & notifications, Sales forecasting and placement of Google ads etc.

Finance and Administration

VertexPlus offers a suite of BPA services to help you manage end-to-end transactions of your predefined Finance and Administration processes. From routine finance operations like journal entries, accounts reconciliation, and preparing periodic statements to automate approval & audit processes etc., we help you to identify areas within your financial workflows that which require least human intervention and accordingly recommend customized process automation solutions.

Our Expertise

Today, Business Process Automation is being implemented across all functions in different industry sectors however more encouraging outcome has been witnessed in the automation of fundamental processes like CRM, Marketing, HR, Procurement, etc. VertexPlus helps companies with tailor-made BPA solutions to enable them to accelerate and expand the scale of their business operations.

Our Offerings

BPA –Planning (Process Review)

Our team of experts conducts a meticulous root-cause analysis of your business workflow to identify processes that need improvement and automation. We probe to understand who the stakeholders are, what efficiency levels have been maintained in the past, what are the common bottlenecks and errors, what causes most of the delays and so on. This understanding helps us in redefining workflows, recommending the areas (Target Processes) for automation and forward automation approach.

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BPA- Strategy (Process Redesign)

Depending on the complexity of business processes that need to be improved, our BPA team recommends the precise scope of required automation. Using the best practices including Impact Analysis, Risk Analysis and UX mapping, we critically examine all the pros and cons before recommending the proposed solution for redesigning selected business processes.

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BPA- Execution (Implementation & Testing)

Whether it calls for developing a custom application, editing the existing code or using specialized BPA tools, we ensure hassle-free implementation of the selected process automation. Our comprehensive execution support not only includes testing and training but it also incorporates change management to prepare a supportive environment for maximizing returns on the implemented automation.

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Automation Advisory

While our experts carefully identify the problem areas and mark the processes that need to be automated, our Automation Advisory service helps you to select and roll out the best suitable automation solution from the following options:

Basic Automation

If your automation requirements primarily involve simple tasks, usability, and communication, Basic Automation is recommended as it focuses more on easing out tasks and consolidating all the relevant information.

Process Automation

When business processes are complex, we recommend infinitely powerful Process Automation that includes robust documentation and management of team tasks through a common, central workflow involving the least manual efforts.

Integration Automation

If your business processes involve too many repetitive tasks, Integration automation is a relevant option that can help you in using your existing infrastructure to simulate additional manpower for handling most of the repetitive tasks.

AI Enabled Automation

If you are aiming to minimize manual efforts and maximize output without any errors, AI enabled automation can be extremely useful. Integrating with artificial intelligence for automated decision-making, you can effectively create a digital workforce that can process data like a human.

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Our Offerings

Our team of experts conducts a meticulous root-cause analysis of your business workflow to identify processes that need improvement and automation. We probe to understand who the stakeholders are, what efficiency levels have been maintained in the past, what are the common bottlenecks and errors, what causes most of the delays and so on. This understanding helps us in redefining workflows, recommending the areas (Target Processes) for automation and forward automation approach.

Depending on the complexity of business processes that need to be improved, our BPA team recommends the precise scope of required automation. Using the best practices including Impact Analysis, Risk Analysis and UX mapping, we critically examine all the pros and cons before recommending the proposed solution for redesigning selected business processes.

Whether it calls for developing a custom application, editing the existing code or using specialized BPA tools, we ensure hassle-free implementation of the selected process automation. Our comprehensive execution support not only includes testing and training but it also incorporates change management to prepare a supportive environment for maximizing returns on the implemented automation.

While our experts carefully identify the problem areas and mark the processes that need to be automated, our Automation Advisory service helps you to select and roll out the best suitable automation solution from the following options:

Basic Automation

If your automation requirements primarily involve simple tasks, usability, and communication, Basic Automation is recommended as it focuses more on easing out tasks and consolidating all the relevant information.

Process Automation

When business processes are complex, we recommend infinitely powerful Process Automation that includes robust documentation and management of team tasks through a common, central workflow involving the least manual efforts.

Integration Automation

If your business processes involve too many repetitive tasks, Integration automation is a relevant option that can help you in using your existing infrastructure to simulate additional manpower for handling most of the repetitive tasks.

AI Enabled Automation

If you are aiming to minimize manual efforts and maximize output without any errors, AI enabled automation can be extremely useful. Integrating with artificial intelligence for automated decision-making, you can effectively create a digital workforce that can process data like a human.

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Get Advanced Solutions for Your Industry

Where Passion and Technology Meet

  • IT/Telecom
  • Travel
    Travel
  • Hospitality
  • Media
    Media
  • Manufacturing
    Manufacturing
  • Automotive
    Automotive
  • Education
    Education
  • Health Care
    Health Care
  • Logistics/Transportation
    Logistics/
    Transportation
  • Real Estate
    Real Estate
  • Consumer/Retail
    Consumer/Retail
  • BFSI

Tools & Technologies

Decision making Automation
Decision making Automation

VertexPlus has developed a suite of business process automation tools that make it easy for organizations to streamline their processes. The tools can be used to automate a variety of tasks, including order processing, customer service, and accounting.

Marketing automation
Marketing automation

VertexPlus’s marketing automation platform that helps companies automate their business processes. By automating these processes, businesses can save time and money. VertexPlus’s data integration services help businesses connect with their customers and track customer behavior in real time.

Business Processes Improvement
Business Processes Improvement

VertexPlus offers comprehensive automation and orchestration capabilities that enable its customers to improve their business processes. The VertexPlus platform automates the sequence of activities within customer-facing business processes, supporting multiple channels of communication and enabling customers to work concurrently on multiple tasks.

OCR Systems Implementation
OCR Systems Implementation

OCR systems can be used to process large volumes of text quickly and reliably. They can also be customized to meet the specific needs of each customer. VertexPlus's OCR systems are available in both desktop and cloud-based versions.

BPMS Platforms
BPMS Platforms

VertexPlus offers business process automation (BPMS) platforms that help automate the business processes of organizations. The company's BPMS platforms are designed to streamline various functions and operations within an organization, such as customer service, marketing, sales, and finance.

Digital transformation
Digital transformation

VertexPlus understands this and offers a comprehensive suite of business process automation (BPA) solutions that help organizations streamline their operations. VertexPlus's BPA offerings include process mapping, process refinement, process automation, and process orchestration.

Our Happy Clients

"Great work and customer focused services. We are amazed by the performance of iPhone and Android application that VertexPlus has provided. They take care of the finest little details and delivered high-quality, business-oriented application for our business."

Dam Martin

Our Happy Clients

"VertexPlus was extremely professional, responsive and flexible to all our project needs. They are indeed one of the best mobile application development teams we have worked with."

Harvey Paker

FAQs

1. What are the best questions for business process management?
  • What is business process automation?
  • What are the benefits of business process automation?
  • What are the best questions for business process management?
  • How can you start working on your business process automation project?

Business process management (BPM) is a process-focused improvement methodology that helps to create a repeatable and standardized approach to managing business processes. It can help to increase efficiency, improve communication and collaboration, and reduce costs. BPM can be used to manage any type of business process, including customer service, product development, manufacturing, and financial processing.

A business process automation team can provide a wide range of services, depending on the specific needs of the organization. These services can include process mapping and design, process automation development, process monitoring and management, and process improvement. A business process automation team can also help manage and improve the overall efficiency of an organization's processes.

BPM is important for businesses because it can help improve efficiency and effectiveness. By automating business processes, businesses can reduce the time it takes to complete tasks and make more efficient use of resources. Additionally, BPM can help protect businesses from cyberattacks by automating detection and response processes.

We have experts in a variety of areas, including process design, process automation, and business intelligence. Our team can help you find the best way to automate your processes based on your specific needs. We also offer consulting services to help you get started and optimize your BPM implementations.

Business process management (BPM) has been shown to help in saving business costs. Processes that are automated tend to be more efficient and can be managed more effectively. This can lead to a reduction in the number of processes that need to be performed, as well as the time required to complete them. In addition, BPM can help identify and eliminate bottlenecks, which can improve the flow of information and speed up the process.

Why Choose VertexPlus ?

COMPETENCE

Our highly experienced team with vast technological expertise is fully equipped to deliver perfect solutions for all your requirements.

COMMITMENT

Our dedicated and professionally skilled team works relentlessly to ensure error-free and timely delivery of solutions to our clients.

CREDIBILITY

With the best talent on-board and following best practices, we are fully committed to provide technically superior and the most efficient solutions to our clients.

COLLABORATION

We keep our engagement clear and transparent; our teams work hand-in-hand with clients ensuring exceptional servicing & long-term relationships.

CLIENT ORIENTATION

With the Client-First approach; all our efforts are aimed towards creating winning solutions for our clients, even if that calls for going the extra mile.

CLIENT SATISFACTION

For us Client satisfaction is supreme; we take full ownership and responsibility to offer you more value for your money and keep you ahead of your competition.

Why Choose VertexPlus ?

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