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Data Protection Office (DPO) operates under the guidance of the Ministry of Technology, Communication and Innovation, Mauritius. They are responsible for promoting awareness about Data Protection Act 2004, enforcing provisions under the act and investigate against complaints arising from breach of the Data Protection Act. DPO also gives advice to business owners, company directors, compliance officers and legal practitioners. It is headed by the Data Protection Commissioner with Technical, Finance and Administrative cadre in staff. Currently, DPO is divided into four sections: Registration, Investigation, Finance and IT
DPO collaborated with VertexPlus to implement a robust web application named Integrated Registration, Investigation and Finance Solution for computerization and automation of the routine work carried out at DPO. They wanted to do the followings with this system:
Simplify online registrations process
Manage : Enquiries Investigation Auditing trails Cash flow, and Reports
Standalone and disparate systems were being used at the DPO to manage registration, investigation
And finance activities. It had taken a toll on their monetary figures as well as further growth. The
Followings are the challenges that pursued DPO to implement IRIFS:-
No integration between
functional activities
Inconsistent flow of registration,
investigation and finance activities
No remote
access to the database
Absence of
central repository
No track of queries causing
delay in response
VertexPlus developed and implemented IRIFS - a web application that addressed and fixed all of their needs in the following manner:
e-Registration as per Data ProtectionAct, 2004
Automatic generation of Registration Certficate
Automatic generation of reminders for renewal of registration
Online investigation
Complaints management
Record enquiries & site visits
Security check
Prosecution
Worflow based task routing for back-office staff
Payment reconciliation & general ledger accounting
Generate daily transactions
Manage reports and statistics
The Integrated Registration, Investigation and Finance Solution (IRIFS) simplified the workflow
between all the three departments (Registration, Investigation and Finance) of DPO and managed the
processes significantly in the following ways:
A united platform promoting easy access to information/ data
Quick registration/renewal data tracking
Easy access to data
Accelerated the decision-making process
Elimination of repetitive efforts brought transparency in business
Increased data accuracy proved boon to accurate decision-making
Elimination of manual processing has resulted into improved operational efficiency
Streamlined core business processes resulted to optimization
Online accessibility of information promoted awareness and improved condence in e-Governance
Don’t Worry we are here to increase your business potential with our result-oriented solutions.