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Understanding of Network Performance Management

Network Performance Management is all about keeping your network running smoothly. It helps network administrators track performance, spot potential issues, and provide standard connectivity. By collecting data from servers and connected devices, the Network Performance Management tools identify blockages and congestion points by allowing quick fixes that boost overall network efficiency.

Many modern network performance management tools come with automation, making life easier for IT teams and allowing customers and employees to access resources from anywhere and anytime. These tools can generate reports, send alerts, and predict problems before escalating. As networks become more complex and businesses demand higher reliability, network performance management has become essential.

Scalable and user-friendly monitoring solutions are now a must-have to maintain optimal performance as technology continues to evolve rapidly. That is why proactive network management is important for maintaining efficiency and reliability.

Network Performance Management (NPM) Services

Performance & Capacity Management

  • The service helps telecom providers optimize network performance, ensuring smooth and uninterrupted services by identifying and resolving performance blockages.
  • The management plans for future growth, analyzes the trends, and signifies the capacity that needs to be scaled efficiently.
  • The traffic and load balancing key service helps intelligent traffic distributions maintain maximum speeds and prevent network congestion.
  • Performance management reduces operational costs by improving operational efficiency with smarter network adjustments.

Change Management

  • The management ensures compliance and security are aligned with industry regulations and the best practices to keep your network safe.
  • Some changes are monitored to optimize network performance with a fine-tuned speed, efficiency and reliability.
  • Whether a network upgrade or a software update, we can implement changes with standard transitions that minimally impact the live operations.

Quality and Experience Management

  • Service and network monitoring tools gather data on KPI indicators such as packet loss, throughput, and litter to resolve detected issues before they impact users.
  • SLA Assurance and Regulatory Compliance will help continuously monitor performance and secure compliance with telecom standards.
  • Proactive issue relations help telecom companies by fixing problems before they happen, assuring minimal downtime and maximum satisfaction.
  • We fine-tune the network parameters to get optimized voice and high-quality data, ensuring crystal-clear voice calls and lag-free connectivity.

Technology

  • All (2G/3G/4G/5G ), new technologies and services (e.g., VoLTE, LTE Carrier Aggregation, WTTx) that may be introduced during project duration

Customer Experience Management

  • Gain insights on how to analyze user behaviour and experience by interacting with the customers in your network.
  • Provides high-speed, uninterrupted calls and streaming videos by improving quality of service.
  • Customer Experience Management detects and resolves the issues before they impact the customers by maintaining the monitoring of network health.

OSS/KPI Monitoring

  • Operational Support Systems (OSS) and Key Performance Indicators (KPI) Monitoring prepare scalability for future networks for 5G networks, IoT (Internet of Things), and cloud-based services.
  • OSS/KPI Monitor provides standard service delivery and continuous improvement and maximizes efficiency.

Geo-Location Analytics

  • Process MRR user trace data for visualization and analysis of targeted indoor/outdoor locations

Self-Optimized Network (SON)

  • This service identifies the automated optimization and automatically adjusts the network parameters by improving efficiently without manual effort.
  • By reducing the need for manual troubleshooting, this service is using the cost reduction method by cutting operational expenses and improving profitability.
  • We believe in enhancing the user experience by minimizing dropped calls, ensuring standard connectivity, and enhancing data speed.

Field Works

  • Conduct drive/walk tests and take improvement actions
  • Data collection
  • Analysis

Customer Complaint Management

  • To resolve customer complaints concerning network quality by identifying the root causes and taking corrective actions
  • To perform drive/walk testing and signaling trace as and when necessary, as part of the investigation process

Benefits of Network Performance Management

VertexPlus network performance management delivers key business benefits, including:

1. Processing MRR user trace data to visualize the network behaviour, improve coverage and identify the analytical issues.

2. Conduct fieldwork to optimize connectivity and evaluate real-world problems in the key area.

3. Quickly resolves network issues through customer complaint management by analyzing the root causes and conducting some tests, which ensures better service quality.

4. Efficient performance management lowers operational costs by minimizing manual troubleshooting efforts and leads to satisfied customers and users.

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